About CSIFAQsCSI Referrals

Home  > FAQs > Frequently Asked Questions (FAQs) |  Rates |  Financial Tips

Frequently Asked Questions (FAQs)


How does CSI help people?
Similar to the trust division of a bank, CSI helps protect the assets of those who may be vulnerable to financial loss by providing ongoing oversight. As a neutral third party, CSI provides responsive, accurate bookkeeping services.

Professionals refer their clients to CSI because it is knowledgeable, efficient and trustworthy. Caregivers choose CSI because it provides a cost-effective way to focus on their loved ones’ well-being instead of their financial affairs.






How does CSI charge?
For our affordable hourly fees, click here.





How safe are the assets? Can they be lost or stolen?
CSI is never in direct possession of financial assets. They are kept in FDIC-insured institutions.





Does CSI make investments or do taxes?
No. CSI is not a replacement for these professionals. In the clients’ best interest, CSI works with their attorneys, CPAs and investment advisors while staying in its own specialized area of expertise – financial oversight.





Does CSI provide social services or nursing care?
No. CSI coordinates with these professionals in order to serve the client. CSI can also refer clients to local agencies that provide direct health care and social services.





How can CSI help someone with dementia?
A family member or guardian must already have legal authority to make financial decisions on behalf of the client.





What happens if the assets run out?
CSI will notify the caregivers in advance. With its extensive network, CSI will help identify and transition the client to the most appropriate organization.





How often does CSI send financial reports to the family?
Reports can be sent upon request to the authorized family representative or guardian.





How do I know CSI is trustworthy?
CSI is regularly appointed by Hawaii’s courts to serve as Trustee or Conservator to help safeguard the assets of others. It oversees more than $23 million of assets and is a fiduciary organization which is regulated and audited.





How do I sign up for CSI’s services?
CSI helps people on all islands of Hawaii. Click here, call (808) 538-0353 or email help@csihawaii.org.






Q: How safe are the assets? Can they be lost or stolen?
A: CSI is never in direct possession of financial assets. They are kept in FDIC-insured institutions.

>> Read More FAQ’s



Based on my personal experience in which my firm has worked in tandem with CSI, I recommend CSI, without reservation, to those in need of trustee, guardianship or conservatorship services
- Scott A. Makuakane, Attorney, Est8Planning Counsel, LLC’s
  >> Read More Testimonials


CSI, Inc.: Comfort - Security - Independence
1164 Bishop Street, Suite 1505, Honolulu, HI 96813 [map]
www.CSIhawaii.org | Phone: (808) 538.0353 | Fax: (808) 523.7077
Site design by Schweitzer Consulting